Shipping policy

Shipping Policy

1. Shipping Geographical Coverage

We currently ship to all addresses within the United States.

• International Shipping: We do not ship internationally at this time.

2. Shipping Costs

All orders get free shipping.

3. Order Processing Time (Handling Time)

All orders are processed within 1-3 business days.

• Orders are not processed or shipped on weekends or holidays.

• Order Cut-off Time: 5:00 PM (GMT-05:00) Eastern Standard Time. Orders placed after this time will begin processing the following business day.

4. Transit Time & Delivery Estimates

Once processed, items generally take the following time to arrive at their destination:

• Standard Shipping: 7-10 business days.

Total Delivery Time: 8-13 business days.

Please note that delivery dates are estimates and not guaranteed.

5. Order Tracking

Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

6. Damaged or Lost Packages

Neat & Lit is not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

7. Contact Information

If you have any questions about our Shipping Policy, please contact us:

• Email: info@neatandlit.com

• Phone: +17185506640